Terms and Conditions
Phone Number: 0345 565 1943
Monday – Thursday, 9am-6pm
1. Company Information
Bold Save is a trading style of Eternal Digital Ltd, a company registered in the UK, Number 10993914. Our Registered office address is 7 Bell Yard, London, England, WC2A 2JR.
The terms stated here govern our contract with you. These Terms & Conditions define your use of the website https://boldsave.co.uk and the services available in it and also apply wherever you access our services through another website.
We recommend printing a copy of this and keeping it for future reference as we plan to rely on these which will be legally binding. Using our website and services mean you acquiesce to follow the terms here. Should you have any questions, contact us.
2. Right to Change the Terms & Conditions
Due to changes to the website or service, changes in the law or our arrangements with third parties, sometimes we may have to modify these Terms & Conditions and we reserve the right to do so.
3. Registration and Sign In
To use our service you will have to register on our website and sign in using your unique login details. It will be your responsibility to keep those details confidential as we will not be responsible for any unauthorised access to your account or activity that occurs as a result of your login information being compromised unless directly caused by our negligence.
If you have reason to believe anyone has obtained your login details, contact us as soon as possible.
4. Services Offered
Our services are as described on the website or wherever you access our services through a third party website. Different terms and conditions apply for services provided by third parties.
Take note that these Terms & Conditions apply to any service requested or provided to you from the website. Once you request a service from us, a legal contract is formed on the earlier to occur of when we receive payment from you or when we make the service available to you.
If you make a mistake when you request a service from us, contact us to correct it.
5. Assignment Rights
This agreement may be assigned by us to a third party service provider who will provide the same, or very similar, services to that which this agreement refers. If so, we will inform you by email before the assignment takes place. Any assignment will be at no additional cost, fee or exposure to you and the terms offered by the assignee will be identical to the ones offered by us when this agreement was executed. Also, any assignee will have the full rights afforded by this agreement.
Should this agreement be assigned to a third party, you will not be required to do any action as it will be our responsibility to inform you of the assignment and transfer. Once the assignment is done, however, the assignee will communicate directly with you at that point and any further assignee will have the same obligation.
We shall make sure that in any assignment, all third-party service providers should follow with their obligations towards you as initially agreed and your data is kept according to all legal provisions and that you are not deprived of avenues to complain as well as resources originally entitled to you under this agreement.
6. Prices & Payment Conditions
We will regularly update the website to make sure prices are displayed correctly and they may change from time to time. Prices indicated on the website are inclusive of taxes including VAT payable with respect to the services and payments will be taken in pounds Sterling.
If you’re subscribed to a service, you will be informed in advance via email or through a notice on the website about any price changes affecting your future payments. We recommend checking the website regularly to check these notices.
Subscription service payments must be made by credit or debit card using the payment facilities on the website. By giving us your payment details you authorise that we continuously take subscription payments from your payment card account until you or we end the services. We may stop providing the services without notice to you if, at any point, we are unable to obtain payment using the payment method details you provided to us.
To keep your payment details secure, you hereby agree that we use the services of a Payment Service Provider (PSP) that shall keep your details on our behalf or any other subsequent assignees subject to clause 5. All references to “us” or “we” in this clause 6 refer to the PSP and us where applicable. The PSP undertakes to comply with all data protection and data disposal in accordance with all legal requirements. To facilitate the processing of payments and repayments you authorise us to securely pass your charge, credit and debit card details to a PSP and for them to be retained.
If your monthly subscription payment of £35.60 fails/is declined, we will continue to try to collect payment for your monthly subscription fee of £35.60 periodically until we succeed.
All accepted payment methods are displayed on the website and no payment is considered made until we have collected funds and we may refuse to provide services until we receive payment in full.
It will be your responsibility to make sure all payment details provided are correct and complete and we may refuse service if your details are incorrect, out of date or incomplete. Any overdraft or over the limit bank fees or charges you may incur resulting from your account having insufficient funds when we take payment will not be our responsibility.
Purchasing a product or service form a third party means the charges and payment terms will be subject to their terms & conditions.
Bold Save may receive commission and fees from relevant third parties advertising or linking to the website resulting from you having purchased products or services and will be retained in full by us.
The moment this agreement is assigned to a third-party service provider, you authorise that the secure PSP holding your payment details securely can use those details collect payment for the services on behalf of the assignee.
Accepting these Terms & Conditions means you agree to the purchase and delivery of the services provided for in this agreement and services delivered by a subsequent assignee to be paid via the secure PSP arrangement as detailed in this agreement.
If you choose to cancel your subscription, you can do so by using the following;
– Email address
– Phone number
– Message contact form which can be found on our help page.
Subscription payments paid by the customer will be non-refundable. The customer remains within rights to make a claim with our Customer Service department where they’ll try their best to help.
We may cancel your subscription to our services with an advanced notice provided it does not take effect until the end of the month.
If your subscription has come to an end, we may contact you to invite you to re-register for the same or different https://boldsave.co.uk. Any such invitation will give you the option to unsubscribe from being contacted by us again.
If your monthly subscription has been previously cancelled, either by you or by https://boldsave.co.uk and you re-subscribe to another or the same https://boldsave.co.uk service, you will pay the fee applicable to the services at the time of re-subscribe.
8. Your Data
Phone calls may be recorded for audit, training and quality purposes.
9. Liability & Limitations
Contact your local Citizens Advice Bureau if you need more information on your legal rights and we may be affected by these Terms & Conditions. Nevertheless, contact us for any difficulties as we will be more than happy to assist you.
Any losses suffered due to any events beyond our control will not be our responsibility as will losses suffered that are not directly caused by our actions or failure to act.
None of the terms set out these Terms & Conditions exclude or limit our liability with respect to death or personal injury caused by our negligence, our fraud, any other matter which would be illegal for us to exclude or limit or to attempt to exclude or limit our liability, or our duties or liability under the FMSA.
Damage caused to any hardware or software used to access or download our services unless caused by our negligence will not be our responsibility.
Except as otherwise stated in these Terms & Conditions, our aggregate liability to you coming out of or in respect of each service shall not exceed £75 or if you pay a subscription fee for the relevant service, the then current annual fee for that service or monthly fee x 12 if that amount is greater than £75.
Losses suffered under any contract with any company used to access our services and website arranged or paid for is not our responsibility.
Our liability to you will not include the following: business losses that incur the business data, lost profits, earnings, business interruption or asset value reduction.
10. Complaint Policy
Should you feel the need to complain about any of our services, our contact details may be found on the website. You agree not to submit the same complaint more than once. And as all complaints are addressed, processed and answered within 30 working days, we will be contacting you for more information to complete the investigation. You must be aware that if you’re not able to provide it to us within 15 days, it is understood that you have decided to withdraw your complaint.
11. Use of the Website & Material
You are only authorised to access and use the website, material and third-party content we make available in personal non-commercial purposes and in lawful purposes that do not infringe on our intellectual property rights or those of third parties unless authorised by us in writing and in advance.
Do not do anything that may harm the website or systems or anything that undermines or prevents the use and enjoyment of the website by other users.
You are not authorised to do anything with the website except browse its content and use the services made available to you.
It will be your responsibility to make sure that any data you submit to the website is accurate, free from viruses and has no harmful code.
No material or third party from our website may be reproduced or redistributed without prior written consent except to download or print a single copy for your own personal non-commercial use.
Since the website has content made available to us and by third parties, information delivered to you in the process of servicing and intellectual property rights on their content belong to the relevant third party or their licensors.
12. Guarantees & Disclaimers
We will make sure that our website and services are as it is described on the website and in these Terms & Conditions.
We take measures to make sure our website and material have no computer viruses or harmful software but we cannot guarantee it because of the nature of the internet so we recommend you install a firewall and antivirus software to protect your devices and data.
Although we try to make sure that the website runs smoothly, we cannot guarantee that the website or services will be available all the time or at any specific time. They may be unavailable due to repair, maintenance or is inaccessible.
We handle the sourcing and supply of the information made available to you in connection with the website or services with reasonable skill and care. However, in regard to the information we obtain from third-party sources, we cannot guarantee that any of that information is accurate, correct, up to date or complete.
Apart from our commitments made in these Terms & Conditions and other commitments arising from consumer rights granted by law, we do not make other commitments or guarantees about our website or services.
Nothing provided by us on or in connection with the website or services is or shall be deemed to constitute financial, legal or other advice. The information we provide is not intended to be relied on by you in making any specific decision or to replace independent professional advice. Any and all information provided by us on or in connection with the website is for general information purposes only.
13. Final Considerations
Rights granted to you under these Terms & Conditions are nontransferable.
We may cease or change the website or services anytime at our discretion but we will make sure this does not adversely affect the services we supply to you.
These Terms & Conditions are our contract and only us have any right to enforce these Terms & Conditions by virtue of the Contracts (Right of Third Parties) Act 1999.
All correspondence between us will be in English and notices we send you will be forwarded to the most recent email address you provided.
English law applies to these Terms and Conditions. If any disputes arise between you and us in relation to these Terms and Conditions and you want to take court proceedings, you must do so in the English Courts.